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Blog, news and free resources
I write about trending topics in marketing and communications skills, careers and leadership. I also share free resources like marketing 'how to' guides and templates. Browse through my latest posts below, or search using the categories to jump to a specific topic.


How Supporting Neurodivergent Young People Changed My Approach to Communication
Five years supporting neurodivergent young people reshaped how I think about communication clarity, sequencing and cognitive load.

Carolyn
Feb 22


Cyber Incidents and Crisis Communications in 2026
Cyber incidents are now a routine organisational risk. Insights on crisis communications, data breach response, internal messaging, and preparing for cyber attacks before they happen.

Carolyn
Feb 15


Influence Without Authority in Marketing and Communications
One of the most under-discussed realities of modern marketing and communications work is how often it relies on influence rather than authority. Titles alone rarely grant marketers the power to make decisions outright. Instead, the work depends on persuading, aligning, and sometimes gently nudging people who hold different priorities, incentives, and information. Years ago, I assumed this was a quirk of specific organisations. Now I see it as a structural feature of the disci

Carolyn
Feb 6


Campaigns Are Easy, Stakeholder Management Is Hard
Campaigns are the visible work. Alignment is the invisible work. Why stakeholder management, diplomacy and organisational alignment define senior marketing roles.

Carolyn
Jan 29


Bridging the Gap Between Comms and Leadership
How to speak the language of the boardroom and bridge the gap between comms and leadership

Carolyn
Sep 21, 2025


Engaging customers: Creating content that is easy to understand
The average reading age in the UK is 9-11 years old. So why do so many organisations talk to customers like they are experts in their field?

Carolyn
Jul 26, 2024


How to Give Compelling Marketing Advice
As a marketing and communications professional, you may often be asked for your recommendations on how to approach a campaign, boost performance, or get a message across. This is a great opportunity to support your organisation's objectives and grow your own personal reputation. Done well, these are also good examples for CVs and job interviews. Managing stakeholders and customers in this situation is key, because it's not just that your advice has to be good, it's that you h

Carolyn
Jun 12, 2024
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