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Blog, news and free resources
I write about trending topics in marketing and communications skills, careers and leadership. I also share free resources like marketing 'how to' guides and templates. Browse through my latest posts below, or search using the categories to jump to a specific topic.


Cyber Incidents and Crisis Communications in 2026
Cyber incidents are now a routine organisational risk. Insights on crisis communications, data breach response, internal messaging, and preparing for cyber attacks before they happen.

Carolyn
Feb 15


Influence Without Authority in Marketing and Communications
One of the most under-discussed realities of modern marketing and communications work is how often it relies on influence rather than authority. Titles alone rarely grant marketers the power to make decisions outright. Instead, the work depends on persuading, aligning, and sometimes gently nudging people who hold different priorities, incentives, and information. Years ago, I assumed this was a quirk of specific organisations. Now I see it as a structural feature of the disci

Carolyn
Feb 6


Campaigns Are Easy, Stakeholder Management Is Hard
Campaigns are the visible work. Alignment is the invisible work. Why stakeholder management, diplomacy and organisational alignment define senior marketing roles.

Carolyn
Jan 29


Bridging the Gap Between Comms and Leadership
How to speak the language of the boardroom and bridge the gap between comms and leadership

Carolyn
Sep 21, 2025


Trust in Crisis: What the 2025 Edelman Trust Barometer Means for Marketers
What insight can marketers gain from the 2025 Edelman Trust Barometer?

Carolyn
Feb 7, 2025


How to Give Compelling Marketing Advice
As a marketing and communications professional, you may often be asked for your recommendations on how to approach a campaign, boost performance, or get a message across. This is a great opportunity to support your organisation's objectives and grow your own personal reputation. Done well, these are also good examples for CVs and job interviews. Managing stakeholders and customers in this situation is key, because it's not just that your advice has to be good, it's that you h

Carolyn
Jun 12, 2024
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